Juan Leon is a Senior Technical Staff Member and Chief Architect at IBM, specializing in customer journey platforms with over 20 years of experience in leading enterprise transformation initiatives focused on digital marketing and analytics. Previously, Juan served as a Program Manager and Chief System Solution Architect at IBM, where they developed and implemented strategic solutions that optimized processes across multiple business units. Earlier in their career, Juan worked as a Senior Systems Programmer and Team Lead at ITESM and a Senior Consultant for IBM, contributing to the architecture of high availability systems. Juan is currently pursuing a BSc in Computer Systems from Tecnológico de Monterrey.
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