Karan is a ServiceNow Certified Technical Architect (CTA) and a digital transformation leader with expertise in the banking and insurance sectors. They have a proven track record in designing and delivering transformative ServiceNow solutions for global clients, specializing in areas such as FSO Dispute Management and Sourcing & Procurement. Karan's extensive experience includes leading pre-sales engagements and launching certified ServiceNow Store applications. Currently, they serve as a ServiceNow Solution Architect at IBM after roles at EY and Infosys, where Karan managed significant GBS transformation projects. Karan holds an MBA from the FORE School of Management and a BTech in Electronics and Communication Engineering from Guru Gobind Singh Indraprastha University.
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