Kat Da Silva

Kat Da Silva is a people-centered program and operations professional with over 20 years of experience in administrative leadership, client success, and business operations. Currently serving as the BPO Program Management Office (PMO) Manager at IBM, Kat leads a global administrative team, builds trusted client relationships, and oversees onboarding and staffing operations. Kat has previously held positions in companies such as Adobe Systems, Cypress Granite and Memorials, Inc., and Torrid, Inc., excelling in roles that required strong communication and organizational skills. Passionate about enhancing employee and customer experiences, Kat is fluent in Portuguese and Spanish and is known for their collaborative mindset and ability to navigate complex projects under pressure.