Ken Polleck is a seasoned Customer Success Leader at IBM, focusing on driving business outcomes for clients utilizing Red Hat Open Shift and IBM AI Applications since February 2021. With a foundational experience at IBM dating back to July 1996 as a Senior Development Manager for Host Access Software, Polleck has held various technical and leadership roles, including Senior Manager for Watson Health SaaS Solutions, where efforts concentrated on providing cognitive and AI solutions to the healthcare sector. Additionally, Polleck served as Senior Practice Manager for IBM Software Services, managing professional services for over 1,000 client projects. Ken Polleck holds a BA in Computer Science and a Bachelor's degree in Electrical Engineering from the University of Delaware, an MBA from Duke University, and a Master's in Computer Engineering from North Carolina State University, along with training in Effective Communications and Human Relations from Dale Carnegie.
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