Khaled Hady is a Global Site Reliability Professional at IBM, currently serving as a Site Reliability Engineer. With over ten years of experience, Khaled previously held positions at E|net as a Network Engineer and at Heidelberg Group as a Senior Network Engineer, where they developed extensive expertise in network protocols and configurations. Khaled's educational background includes a Master of Business Administration in Cloud Computing from Dublin Business School and a Bachelor's degree in Telecommunications Engineering from Helwan University Cairo. Throughout their career, Khaled has demonstrated a commitment to enhancing network reliability and providing exceptional customer service.
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