Kim Killam is a Technical Account Manager at IBM Software, specializing in essential services and customer success. With extensive experience at IBM since 2000, Kim has held several roles, including Marketing and Communication Leader and Service Delivery Manager, focusing on enhancing client engagement and productivity. Previously, Kim served as a Technical Support Supervisor at Lotus Development, where they led a team to provide exceptional support and customer satisfaction. Kim is currently pursuing a degree in Psychology and Liberal Arts at Framingham State University and enjoys outdoor activities and writing reviews in their spare time.
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