Krishnendu Ray is a Senior Consultant currently working at IBM since 2024. Previously, Krishnendu served as a Manager - Customer Retention at Star Union Dai-ichi Life Insurance Co. Ltd. since April 2012, where they managed a team focused on customer retention strategies to enhance the organization's persistency. With a background that includes roles such as Business Conservation Manager and Branch Service Manager, Krishnendu has extensive experience in managing operations and teams across various sectors. They hold a PGDM in Risk Management from the National Insurance Academy, earned in 2012.
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