Laura Brenes is a Salesforce Consultant at IBM, having joined the company in January 2022. Prior experience includes roles such as a Quality Assurance Engineer I at Avantica, a Salesforce QA Analyst at 3M, and an IT Helpdesk technician at TEC Digital. Laura's responsibilities at these positions involved reviewing system specifications, analyzing requirements, and providing technical assistance. Earlier career experiences include internships at Banco Nacional de Costa Rica and ITS InfoCom, focusing on technical support and network installation. Laura holds a Bachelor's degree in Administration of Information Technology from Tecnológico de Costa Rica and a degree in Network Technician from CTP Ulloa.
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