Laura Graham is a business automation architect at IBM, where they leverage their extensive background in operations management, business process management, and enterprise architecture across diverse industries. Having begun their career at General Electric, Laura transitioned through roles in technical sales and operations management at Navistar and later served as a vice president at Northern Trust. They contributed to significant process improvements and cost savings across multiple organizations, including $3 million at PNC through Salesforce case management implementations. Laura holds a Master of Business Administration in Operations Management from DePaul University and a Bachelor of Science in Industrial Engineering from North Carolina State University.
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