Laxmi Manasa is currently an Advisory Application Architect at IBM, where they leverage over 10 years of experience in ServiceNow across consulting, delivery, and operations. Previously, Laxmi held various roles at KPMG India, including Consultant and Assistant Manager, and at Capgemini as a Senior Analyst, contributing significantly as a ServiceNow developer. Laxmi holds multiple ServiceNow certifications, including Certified System Administrator and Certified Implementation Specialist for ITSM and HRSD. They earned a Bachelor of Technology in Applied Electronics and Instrumentation from Biju Patnaik University of Technology, Odisha.
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