Liam M. is a seasoned technical leader in audio-visual communications, currently serving as the Cisco Room Devices Technical Lead at IBM since January 2022. This role involves global management, troubleshooting, and optimization of Cisco conference room devices, as well as maintaining compliance protocols for various video conferencing platforms. Prior experience includes roles at NBCUniversal Media, LLC as a Systems Engineer and AV Technician, where Liam M. provided remote system monitoring, executive support, and configuration services for AV systems. Additional positions at Swiss Post Solutions and the United States District Court highlighted proficiency in preventative maintenance, system installation, troubleshooting, and client support. Liam M. holds a Bachelor of Applied Science in Communication and Media Studies from La Salle University and has foundational training from the Institute of Audio Research.
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