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Mahee Alam

Customer Success Engineer

Mahee Alam has amassed diverse experience in customer service, technical support, and web development. Starting as a Shift Team Lead at Dunkin', Mahee progressed to a Customer Service Associate at The Home Depot, where complaint resolution and team training were key contributions. Further development occurred at Apple in various roles, including Specialist and Technician, contributing to significant increases in customer satisfaction and sales through data-driven insights. Currently serving as a Technical Specialist at IBM, Mahee applies expertise in data platforms, while also enhancing website usability as a Web Development Intern at AHMEN. Mahee holds a Bachelor's degree in Business Administration and Management from Georgia State University.

Location

San Francisco, United States

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