Maila Cappelloni is a Customer Success Manager at IBM Italy with extensive experience in cloud technologies, delivery services, and people management. They have a strong background in delivery management, consultancy, project management, and business operations, having held various customer-facing roles that enhanced their relationship-building, negotiation, and leadership skills. Maila's career at IBM spans over a decade, with previous positions including Delivery Manager, Project Manager, and Services Delivery Team Leader. They hold a degree in Political Science with an Economic focus from Università degli Studi di Roma Tre.
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