Marcel Benayon is a Customer Success Leader at IBM, where they have been since 2021, ensuring that customer delivery expectations align with company efforts on Cloud and Cognitive projects. They joined IBM in 2004 as a Supply Chain consultant and have since held various roles, including Technical Leader and Certified Cloud & Cognitive Specialist, working with major Latin American companies. Marcel enhanced their leadership capabilities through an international assignment in Shenyang, China, and as a member of the IBM Technology Leadership Council. They are fluent in multiple languages, including English, Portuguese, Spanish, and German, and have a background in technology education and business administration.
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