Mark Ketteman is a Solutions Engineer specializing in Digital Business Automation at IBM United Kingdom Limited since 2015, where they serve as a trusted advisor for established customers. With over 40 years of experience in technical sales and systems engineering, Mark has also held roles at IBM Software Group and IBM Software Business, focusing on SOA, BPM, and integration. They have successfully engaged clients in various sectors, including public sector and financial services, while authoring blogs on Process Discovery and digitization in regulated industries. Mark's academic background includes a BSc in Biology from the University of Leicester.
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