Mark W. is an Advisory Software Engineer at IBM with over 23 years of experience in middleware and communications software, including IBM MQ and z/OS Communications Server. Certified as both a System Administrator and Solution Designer for IBM MQ, Mark has authored multiple IBM certification tests and contributed significantly to technical writing, including an IBM Redbook and over 260 IBM Technotes. Mark's expertise encompasses trace and dump analysis, and they possess programming skills in various languages such as Python, C++, and Java. Previously, Mark worked as a Senior Tech at IBM Federal Systems Division from 1985 to 1989. Mark received an Associate in Applied Science from Lyons Technical Institute and studied Business/Managerial Economics at North Carolina State University.
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