Mary Barry

Mary Barry is currently the Program Director of Worldwide Client Success at IBM, where they lead a global team focused on enhancing long-term client relationships and driving operational efficiencies. From 2002 to 2015, they served as the Senior Manager of Rational Technical Support at IBM, building a successful support operation and managing a large global team. Barry also held positions as Program Director for Security Intelligence at Q1 Labs and as Director of Technical Support at Revenio Corporation. They began their career as a Team Lead in Technical Support at Progress Software and are currently pursuing a Bachelor of Science in Business Administration at Lesley University.