Mateus Capistrano is an experienced software professional with a background in systems analysis, software development, and technical support. At IBM since October 2021, Mateus serves as a Software Support Engineer and Tech Lead for RPA & Process Mining, focusing on resolving customer issues and enhancing product documentation. Previous experience includes roles as a Systems Analyst at Ericsson, a Software Developer at Bridge2things, and a Junior Systems Analyst at LSI-TEC, developing various applications and solutions primarily for IoT projects. Education includes a degree in Computer Engineering from Instituto Nacional de Telecomunicações and a Technical degree in Industrial Automation from ETE FMC.
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