Matt Wright

Matt Wright is an IT Service Architect with over 14 years of experience in ITIL-aligned service delivery teams for IBM, primarily focusing on Public Sector accounts. Matt has advanced from an Infrastructure Duty Technician to their current role over four years, managing a complex Policing account. They demonstrate strong communication, organizational, and relationship management skills, effectively bridging technical development and service delivery teams while liaising with clients and third-party suppliers. Previously, Matt provided critical 2nd line operational support for multiple UK Government agencies, showcasing a wide range of technical expertise throughout their career.