Max Sánchez is a skilled technical writer and support professional with experience at IBM from February 2022 to October 2023, where contributions included writing technical articles for QRadar SIEM, QRadar SOAR, and Cloud Pak for Security, as well as providing guidance to technical support engineers. Previous roles include technical support positions at Dell Technologies, focusing on Dell EMC Isilon/PowerScale, and entry-level tech support at Tek Experts for Microsoft Azure Virtual Machines. Max also served as a business analyst at LogicalSoft, developing software solutions and creating documentation for Banco de Costa Rica. Educational achievements include a Bachelor's degree in Computer Science from Universidad Fidélitas and a degree in English Language and Literature from Universidad de Costa Rica.
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