Megan O'Donnell

Megan O'Donnell is a Senior Customer Success Manager at IBM with over 25 years of experience in customer success and account development. They previously held positions at Fiberlink Communications, where they led new business initiatives and managed major accounts for high-profile clients. Megan also worked at V-SPAN and V-TEL, where they honed their technical support and project management skills. In addition to their professional endeavors, they are pursuing a degree in Athletic Training at Temple University and certification in Project Management at Penn State Great Valley.