Michael Ali is a Sr. ServiceNow Developer with over 8 years of experience in ITSM solutions, including more than 5 years in ServiceNow architecting, development, implementation, and administration. They have worked with various web technologies and databases, integrating internal and external applications while possessing strong knowledge of Agile methodologies. Michael previously held positions as a Web Developer at the Owner-Operators Independent Drivers Association and Barrette Outdoor Living, and has contributed to ServiceNow development for organizations like IBM and ProBuild. Currently, Michael is continuing their education at Kingsborough Community College.
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