Michael Gede is a Solution Architect with over a decade of IT industry experience spanning Germany, the USA, and Switzerland. They have held various roles, including software developer, consultant, and project manager, specializing in Contact Center, BPM, CRM, and cloud architectures. Currently, at IBM, Michael identifies business opportunities and creates prototypes to showcase AI solutions, while previously excelling as a Solution Architect at Swisscom. They hold a Certificate of Advanced Studies in Digital IT Architecture from HWZ University of Applied Sciences in Business Administration Zurich.
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