Michael Rochanakij is a seasoned professional in AI customer success, currently serving as the Founder of YourBot, where they develop solutions for effective interactions between humans and intelligent computers. With over 13 years of business development experience and a proven track record in technology solutions and consulting at the CXO level, Michael has led more than 20 strategic engagements and is a trusted advisor in the field. They previously held various leadership roles at IBM and KPMG, specializing in big data, analytics, and artificial intelligence. Michael is actively engaged in academia as a member of the Industry Advisory Board for Deakin Business School and pursues a bachelor's degree in Economics and an MBA at Monash University and the Australian Graduate School of Management, respectively.
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