Michela Severini possesses extensive experience in the finance and customer service sectors, particularly within multinational companies. Starting as an Insurance Consultant at Conte.It - Admiral Group from September 2014 to January 2017, Michela transitioned to Avis Budget Group as a Collection Specialist, managing accounts receivables for Italian and foreign clients. Subsequently, from June 2018 to May 2021, a role as a Business Support Operation Specialist for IBM Capital Hungary involved managing sensitive customer relationships and resolving complex operational issues. Michela then advanced to a Team Leader position in Customer Financing at IBM, overseeing team tasks and project management while serving as the focal point for audits. Michela holds a Master's Degree in Finance and Entrepreneurship and has been involved in continuous professional development through InnovAction Lab.
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