Mike Callaghan has extensive experience in software development and support, primarily at IBM. Beginning as a Service Builds, Operations and Tooling Developer from May 2003 to August 2004, Mike led the development of tools for automating customer build procedures and created a central information repository for DB2 services. Over the years at IBM, roles included Program Director for Sterling Order Management & Supply Chain Insights Support and Senior Support Manager for WebSphere Commerce and Commerce on Cloud. Responsibilities involved managing international teams, resolving complex technical issues, and leading client support initiatives. Mike has a Bachelor's degree in Software Engineering from McMaster University.
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