Mohamed Refaie, MBA, serves as the Global Enterprise Networking Services Practice Leader at IBM since December 2023, following a distinguished career at the company in various roles focused on support services and operational leadership. In addition, Mohamed contributes as a Volunteer Industry Advisory Board Member at Ain Shams University's Faculty of Engineering, leveraging personal experience to enhance educational programs. Notably, Mohamed co-founded ITSMF Egypt in 2008 and has held numerous impactful positions at IBM, including roles as Technology Support Services Country Leader and EMEA Technology Support Services Operational Manager. Mohamed earned an MBA with distinction from Maastricht School of Management and a Bachelor's degree in Computer Engineering from Ain Shams University.
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