Nikhil Raphael

Nikhil Raphael is a dynamic HR and operations professional with over 7 years of experience in HR service administration, talent management, and process optimization in leading global organizations. Currently serving as a Team Lead - HR Process Delivery Specialist at IBM, Nikhil oversees team operations and implements process improvements to enhance operational efficiency. Nikhil previously held roles at Wipro Limited and EY, where they focused on employee training, payroll, and content administration using tools like SuccessFactors and ServiceNow. Nikhil holds a Master of Business Administration (MBA) in Operations and Marketing from Amity University Delhi.