Parul Sharma is an experienced professional with expertise in Major Incident Management, Problem Management, and Change Management. Currently a Major Incident Manager at IBM, Parul excels in providing timely leadership to resolve incidents and is recognized for advanced problem-solving abilities as well as strong planning, organizational, and communication skills. Parul previously held a Major Incident Manager position at NTT DATA and earned a Bachelor of Engineering in Electronics and Communication from Bansal Institute of Science & Technology between 2009 and 2013.
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