Pat Robertson, PMP®, DASSM®, is a performance-driven Senior Account Executive with over 35 years of experience across diverse industries including eCommerce, retail, automotive, and healthcare. They currently lead performance management, training, and quality initiatives at IBM Consulting / AI FIRST BPO, building strong client relationships globally and driving significant revenue growth. Notable achievements include leading large teams, enhancing customer satisfaction by 25%, and consistently surpassing sales targets. Pat is a certified Project Management Professional and has participated in various leadership programs, further enhancing their expertise in project management and business operations.
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