Pooja Roy is a Program Manager for IBM Cloud Client Service Delivery, focusing on Strategy and Transformation. They have previously served as a Technical Account Manager at Zscaler and as a Cloud Operations Engineer at Amazon Web Services, where they gained hands-on experience with various AWS services. Pooja began their career as a Customer Service Representative at TTEC and has developed extensive skills in network engineering through roles at CSS Corp and Atos. They hold a Bachelor of Engineering in Computer Science from Bhilai Institute of Technology Kendri and possess certifications including CCIE and CCNP.
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