波 刘 is a CRM expert consultant with over 10 years of experience in SAP, including 8 years specializing as a CRM consultant. They have contributed to multiple complex CRM and ERP projects for large global companies. 波 has held senior consulting roles at notable companies such as IBM and Hewlett-Packard, focusing on CRM products, marketing, and service business processes. They also have a solid background in SAP SD functions from previous positions at Sifang Automation and Lenovo. Currently, 波 is a senior CRM consultant at IBM.
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