𝐍𝐚𝐯𝐞𝐞𝐧 𝐉𝐚𝐲𝐚𝐫𝐚𝐣

Naveen Jayaraj is an IT Service Manager with over 20 years of experience in IT support, specializing in incident, change, and problem management. They have held significant roles at companies such as IBM, HCL Technologies, and Tata Consultancy Services, where they have demonstrated excellence in service delivery and team leadership. Currently, Naveen serves as an IT Service Manager at IBM, managing and coordinating technical support for service restoration. They are ITIL 2011 certified and skilled in building relationships with clients and team members.