Rakesh Ranjan is a seasoned technologist and executive with over two decades of experience at IBM, currently serving as Director of IBM Software, focusing on integrating Generative AI into support tools to enhance efficiency and client experience. Rakesh has a proven track record of driving innovation and business growth, exemplified by leadership roles that include Director of IBM Observability & AIOps and Director of Emerging Technology, where significant advancements in data management and AI adoption were achieved. In addition to industry roles, Rakesh contributes to academia as a Lecturer in Computer Engineering at San Jose State University, teaching graduate-level courses on various topics including enterprise software, AI, and cloud computing. Rakesh holds a Master’s degree in Software Systems Engineering from San José State University and a Bachelor’s degree in Electronics & Communication Engineering from the Institution of Engineers, complemented by executive education from MIT Sloan School of Management.
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