Richard Lesses has over 20 years of experience in technical support and systems architecture, beginning as a Technical Typist at Aspen Technology and advancing through roles at MRO Software, The Boston Consulting Group, and IBM. At The Boston Consulting Group, Richard served as System Architect and IT Support Specialist, playing a crucial role in transitioning from Macintosh to Windows. At IBM, Richard held multiple positions, culminating as a Technical Support Professional with expertise in Maximo Asset Management, web application servers, relational database management systems, and directory services. Richard's educational background includes a B.A. in American History from Boston University.
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