Rizwan Shaik is a Senior Manager in Continuous Improvement at IBM Consulting, with over 13 years of experience in process management, operations, and client servicing. They have a Black Belt certification and have previously held positions at Infosys BPO, where they drove process improvement as an Assistant Manager Quality, and at Mphasis, where they contributed to business excellence. Rizwan earned a Bachelor's degree in Business/Commerce from M.S. Ramaiah College of Education.
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