Rob Chung has a strong background in Site Reliability Engineering, with experience managing onshore and offshore teams in 24/7 public and private cloud environments. They served as a Manager at Accenture from 2000 to 2006, followed by a position as Manager of Site Reliability Engineering at Sterling Commerce from 2006 to 2010. Currently, Rob is a Senior Manager of Site Reliability Engineering at IBM, where they excel in customer relationship management and cross-organizational coordination. Their expertise includes scoping, estimation, and work planning.
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