Robert B.A has extensive experience in IT infrastructure and support, with a focus on Tivoli solutions. From May 2010 to February 2015, Robert served as a Tivoli Specialist at IBM India Pvt Ltd, managing Tivoli Endpoint Manager for 50,000 clients and providing L2 and L3 support. Following that, Robert worked as a Lead Management Systems Engineer at Thomson Reuters from February 2015 to June 2016, and has been a Senior Subject Matter Expert at IBM India Private Limited since June 2016. Earlier experience includes a role as a Project Engineer at Wipro Technologies, supporting various Tivoli monitoring tools for production environments. Academic qualifications include a Bachelor of Computer Application in IT from Bangalore University.
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