Rohit Jain is a seasoned professional with extensive experience in customer success and operational leadership. Currently serving as a Product Success Leader at IBM since April 2025, Jain previously held the position of Head of Operations & Customer Success Management at Prescinto, where strategic process redesigns led to significant efficiency and cost savings. With a strong background at Infosys spanning nearly 18 years, Jain progressed through various roles, including Engagement Manager/Client Partner and Client Solution Manager, consistently demonstrating expertise in client relationship management and project coordination. Jain holds a Bachelor of Engineering in Information Technology from the University of Rajasthan.
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