Rohit Ogale has over a decade of experience in service delivery and IT support roles, primarily with IBM India Pvt Ltd, where responsibilities included managing customer escalations, ensuring SLA compliance, and improving service delivery efficiency. Positions held include Service Delivery Manager, Tech Lead-Account SME, and roles in Windows Security and service availability management. In addition to extensive experience at IBM, Rohit held a position as an EDP-Executive at Tessitura Monti India Pvt Ltd and currently serves as a Senior Delivery Manager at Kyndryl. Rohit holds a Diploma in Electronics and Telecommunication Engineering from Bangalore University.
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