Sam Duckett has a diverse background in both customer service and IT roles, beginning as a Prep Assistant at Sheridan's Frozen Custard from June 2011 to August 2013. Sam transitioned to an IT/Media Intern at Lenexa Baptist Church in May 2016, followed by a position as Service Desk Specialist at Koch Industries from June 2017 to April 2019, where responsibilities included Customer Service Learning Coordinator and Supervisor of the ServiceNow Platform. Currently, Sam serves as a System Services Representative at IBM since December 2024. Educational qualifications include a Bachelor’s Degree in Management Information Systems from Wichita State University, obtained between 2013 and 2017.
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