Samrat Mitra is a seasoned professional in the field of CRM and analytics, currently serving as a Senior Siebel CRM & Analytics Administrator and Oracle Solution Architect in the multicloud division at IBM India Pvt Ltd since July 2010. Samrat has demonstrated a strong track record of leadership in various roles, including as a Product Delivery Lead at Kyndryl India and the founder of Samridhhi Tech Solutions. Prior experience includes significant positions at ITC Infotech, IBM Global Services, and Spanco Telesystems, where responsibilities encompassed production maintenance, application administration, and customer service support across multiple high-profile clients. Samrat's expertise spans Siebel, OBIEE, and Hyperion technologies, contributing to successful implementation and management of CRM solutions in diverse environments.
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