Sanjay Prashant brings extensive experience in IT operations and service management, having worked across notable companies such as Computer World, HP India Sales Pvt Ltd, and IBM Global Services. Starting as an Account Manager at Computer World, Sanjay managed service operations across 26 locations in India and was involved in helpdesk and NOC operations. At HP India Sales Pvt Ltd, Sanjay focused on service desk implementation and data center operations, while also developing risk management strategies for IT projects on a global scale. Currently serving as a Senior Service Delivery Manager at IBM Global Process Services, Sanjay excels in project and operational management, overseeing large-scale IT operations and implementing IT governance and best practices based on ITIL standards.
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