Sergio Dias is an analytical and innovative IT professional with extensive experience in managing and solving complex technical issues across various roles, including technical support, consulting, and quality assurance. They began their career at SCO and went on to hold multiple technical support and engineering positions at Informix Software and IBM, where they contributed to significant improvements in customer satisfaction and product quality. Sergio has expertise in database management systems, software testing, and software development, and has authored technical bulletins and articles to disseminate knowledge within the industry. They hold a degree in Electronics Engineering from Instituto Tecnológico de Aeronáutica.
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