simbey assoumanou

Simbey Assoumanou is a Technical Support Specialist at the New York City Administration for Children Services (ACS). With extensive experience in technical support and customer service, they have worked as a Senior Customer Service Agent at FedEx and held various engineering roles, including Data Center Architect at IBM and Field Engineer at TEKsystems. Simbey has a Bachelor's degree in Network and Communication Management from DeVry University and recently completed two Master’s degrees in Computer and Information Systems Security and Network and System Administration. Their prior roles included technical positions at Edycomputers and World Wide TechServices, focusing on computer networks and device management.