Simon Cox has extensive experience in service delivery management, primarily with IBM from July 2016 to October 2020, where roles included Service Delivery Manager, TSS Delivery Project Executive for ATM Operations, and IBM UKI TSS ATM Operations Leader. Previously, Simon held the position of Service Delivery Manager at G4S from November 2001 to June 2016, responsible for meeting service delivery agreements for engineering and retail solution customers, managing multiple site operations, and overseeing budgets and performance metrics.
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