Simon Johnstone

Simon Johnstone is currently the Customer Success Leader for IBM's ASEAN region, where they focus on enhancing client value through Hybrid Cloud and Generative AI technologies. Previously, Simon established the B2B Customer Success function at Circles.Life and served as a Portfolio Leader at Salesforce, managing large enterprise accounts across Southeast Asia. With extensive experience at Oracle and HP, Simon has developed a strong background in Customer Relationship Management and strategic engagement, consistently driving customer satisfaction and retention in various markets including Japan, Southeast Asia, and the Middle East. Simon holds an MBA from Melbourne Business School and a BSc (Hons) from the University of Melbourne.