Sohel Alam is an experienced Service Delivery Manager at IBM, with a strong background in the information technology and services industry. They possess expertise in Service Delivery, ITIL, and IT Service Management, complemented by their skills in program and project management. Sohel previously held roles as a Sr System Administrator at Hewlett-Packard and as a System Admin at CITI Business Intelligence. They earned a Master of Business Administration (MBA) with a focus in Project Management from Sikkim Manipal University - Distance Education between 2013 and 2015.
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