Steph Nfonkaa is a Principal Account Technical Lead at IBM, where they excel in driving technology and client success across high-value accounts. Known for their ability to bridge technical details with overarching business goals, they have led multimillion-dollar IT projects and cultivated strong client relationships, achieving a 100% customer satisfaction rating. Previously, Steph served as an Engineering Manager at ada and held the position of Engineering Tech Lead at Bellese Technologies, where they implemented innovative solutions and improved operational efficiencies. They hold an Executive MBA from the University of Maryland Global Campus, completed in 2023.
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