Surajit Pan

Surajit Pan has a diverse background in technology and customer support, holding positions with Superna and IBM. As an Install Support Technician at Superna from January 2020 to October 2021, Surajit was responsible for installing and configuring products, providing customer knowledge transfer, and offering remote support through tickets and troubleshooting calls. Prior to that, as a Data Specialist at IBM from January 2016 to September 2018, Surajit developed complex data mappings, optimized data processing, and served as the main customer support contact for the application, while also ensuring GDPR compliance and managing multiple projects concurrently. Surajit's educational background includes a Master's Degree in IT from the Indian Institute of Engineering Science and Technology, Shibpur.